Privacy Policy

Last updated: October 2026. This policy should be reviewed by the business owner and, where appropriate, a legal adviser before publishing.

Who we are

Brisbane Painters QLD ("we", "us") operates the website brisbanepaintersqld.com.au. We are committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

When you request a quote, contact us or book an appointment we collect the information you provide: your name, phone number, email address, property address or suburb, details of the work you need, and any photos you upload. We also collect technical information such as your IP address, browser type and the pages you visit, through server logs and analytics tools.

How we use it

We use your information to respond to enquiries, prepare quotes, schedule and carry out work, send confirmations and service communications, and improve our website. We do not sell your personal information.

Disclosure

We may share information with service providers who help us operate our business (for example email delivery and website hosting providers), and where required by law. Some providers may store data outside Australia.

Cookies and analytics

Our website uses Google Tag Manager and may use Google Analytics to understand how visitors use the site. You can control cookies through your browser settings.

Security and retention

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and retain it only as long as needed for the purposes above or as required by law.

Access and corrections

You may request access to or correction of the personal information we hold about you by contacting us at info@brisbanepaintersqld.com.au or on 0406 174 107.

Complaints

If you have a concern about how we have handled your information, please contact us first. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (oaic.gov.au).